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Tasnimul Farabe

Tasnimul Farabe portrait
Cloud Support Ready IT Support Analyst Software Developer

Basic Info About Me

Tasnimul Farabe

Hello, I'm Tasnimul Farabe.

I am a software developer and IT support analyst based in Mississauga, Ontario. I build web and desktop projects with Java, JavaScript, PHP, SQL, and HTML/CSS, and I bring 4+ years of real-world troubleshooting experience from enterprise and consumer support environments.

My strongest value is the combination of development fundamentals and support discipline: I can debug carefully, document clearly, communicate with users, and stay accountable to service targets while building practical software.

What I Am Looking For

I am flexible and open to software developer, web developer, IT support analyst, IT operations, and cloud support roles. I bring hands-on development work plus 4+ years of technical support experience, and I am especially interested in teams where reliability, clear documentation, and steady improvement matter.

Core Strengths

  • Software development: Java, JavaScript, PHP, React, SQL, REST APIs, Maven, JDBC, OOP, responsive web design, debugging, and QA testing.
  • IT support: Windows 10/11, Microsoft 365, ServiceNow, Salesforce, SCCM, Intune, Bomgar, endpoint diagnostics, BIOS/UEFI, firmware, and remote support.
  • Cloud and infrastructure: AWS fundamentals including EC2, S3, and IAM; Azure AD / Entra ID; networking basics including TCP/IP, DNS, DHCP, VPN, Wi-Fi, and LAN/WAN.
  • Delivery habits: SOPs, knowledge-base writing, incident documentation, root-cause analysis, change coordination, Git/GitHub, Linux, cPanel, and deployment.

Education and Growth

  • B.Sc. in Applied Computer Science - University of Winnipeg, graduated January 2025.
  • Computer Science studies - University of Manitoba, 2018-2021.
  • Certifications in progress: AWS Solutions Architect - Associate and CompTIA Security+; MS-900 and AZ-900 planned.

  • Name

    Tasnimul Farabe

  • Experience

    0 Years

  • Location

    Mississauga, ON

  • Open To

    Software, Web, IT Support, Cloud Support

Contact me

My Skills

Java / OOP

85%

JavaScript / React

80%

PHP / MySQL

80%

Windows / Microsoft 365 Support

90%

ServiceNow / Documentation

90%

AWS / Azure Fundamentals

70%

How I Work

I approach software problems the same way I approach production support: reproduce the issue, isolate the cause, test the fix, and document what changed.

Debugging

Root-cause mindset

I write SOPs, knowledge-base notes, and clean case updates because reliable teams need information that is easy to trust and reuse.

Documentation

Clear handoffs

I am comfortable working with users, support teams, and technical stakeholders, which helps me build software with practical edge cases in mind.

Communication

User-focused delivery

Tasnimul Farabe

Resume Snapshot

  • Education

  • Graduated Jan 2025

    B.Sc. in Applied Computer Science

    University of Winnipeg

    Relevant coursework included operating systems, computer networks, database systems, software engineering, OOP, and web development.

  • 2018-2021

    Computer Science Studies

    University of Manitoba

    Built a foundation in programming, problem solving, and software fundamentals before completing the applied computer science degree.

  • In Progress

    Certifications

    AWS, Security, Microsoft Cloud

    AWS Solutions Architect - Associate and CompTIA Security+ in progress; Microsoft 365 Fundamentals and Azure Fundamentals planned.

  • Experience

  • 2023-Present

    IT Support Analyst - Level 2

    Concentrix - Dell Technologies Pro & Premium Support

    Resolve 30-40 weekly incidents across Windows 10/11, Microsoft 365, endpoints, VPN, DNS, Wi-Fi, drivers, BIOS/UEFI, and firmware while maintaining 98%+ SLA compliance.

  • 2021-2023

    Technical Support Representative

    Concentrix - LG Electronics

    Handled 50+ daily customer and technical cases, translated user-reported issues into clear diagnoses, documented cases in Salesforce, and contributed reusable solutions.

  • Project Work

    Software & Web Projects

    Java, JavaScript, PHP, SQL, HTML/CSS

    Built a Java photobooth desktop application, a responsive portfolio website, and a custom PHP/MySQL wedding website deployed with cPanel hosting.

Current Focus

Full-Stack Projects

Cloud Foundations

Networking

Documentation

IT Operations

GitHub Builds

Tasnimul Farabe

Projects

A focused selection of software and web projects that show how I build, deploy, document, and troubleshoot practical systems.

Photobooth desktop application preview

Photobooth Desktop Application

Java and Maven Windows app packaged as a standalone executable, with image capture and processing workflow.

Wedding website preview

Wedding Website

Custom PHP/MySQL website deployed with domain, hosting, cPanel configuration, and end-to-end launch work.

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Personal Portfolio Website

Responsive HTML, CSS, and JavaScript portfolio built to present projects, resume details, and contact paths clearly.

GitHub projects preview

Additional GitHub Projects

More Java, web, SQL, and coursework projects are available in my GitHub profile for review.

Tasnimul Farabe

Contact Me

I'm available for freelancing. If you want something to be built or just to say hi, feel free to shoot me a message.

Tasnimul Farabe